Cancellation Policy
At Britserve, your satisfaction with our service plans is our priority. We understand that circumstances can change, so we offer a simple and transparent cancellation process to give you peace of mind.
Cancellation Within 14 Days
You have the right to cancel your service plan within 14 days of purchase. If you cancel within this period, you will receive a full refund—no questions asked. This cooling-off period lets you review your plan to ensure it meets your needs.
Cancellation After 14 Days and Within 28 Days
If you decide to cancel after the initial 14-day period but within 28 days from purchase, you may be eligible for a partial refund. This refund is granted at Britserve’s discretion, considering any services or repairs already provided under your plan.
No Cancellations or Refunds After 28 Days
Cancellations and refunds cannot be processed after 28 days from the purchase date. Please review your plan carefully and contact us promptly if you have any concerns or need assistance.
How to Cancel Your Service Plan
To cancel your plan, please contact our customer support team using the following:
Once we receive your cancellation request, we will review your case promptly. If eligible, your refund will be processed quickly, and you will receive confirmation when your cancellation and refund are complete.
Refund Processing
All refunds are made to the original payment method used at purchase. For security reasons, we do not process refunds to alternative accounts or payment methods.
Plan Exclusions and Coverage Limits
To maintain fairness and service quality, the following are excluded from coverage:
If any of these exclusions apply, your plan may be voided immediately, and you will lose eligibility for repairs or refunds under the plan.
Need Help?
If you have any questions about cancelling your plan or want clarification on coverage, please contact our customer service team. We are here to support you and ensure you understand your options clearly.